Build and test your business FAQ →
Prepare your chatbot instructions, write checked answers and test exact question matching. Export a working FAQ file that opens in a browser.
FAQ Taller
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Topics →
Explore useful guides and tools by topic.
Pricing →
7 days of access. Then €49.95 every 4 weeks until you cancel.
About us →
Your chatbot brief, supplied answers and downloadable FAQ
How it works →
Your chatbot brief, supplied answers and downloadable FAQ
Contact →
For purchase, access or cancellation questions, email our support team. Include the website name and the email used at checkout. Never send full card details.
Investors →
Contact the team about collaboration opportunities.
Sources →
Sources used in our guides.
Methodology →
This flow prepares a chatbot brief. The existing FAQ approach uses supplied answers and deterministic matching; it is not generative AI. An AI chatbot service, published conversations and lead capture require a configured model, account isolation, delivery integrations and tested usage limits. This questionnaire does not deploy a bot or send leads.
Sitemap →
Guides, tools and site information, organised by section.
Blog
Blog →
Search useful guides
Prepare business knowledge for a chatbot →
Organise answers around checked facts and clear ownership.
Build a useful chatbot test set →
Test ordinary questions, missing information and escalation paths.
Design a human handoff that actually helps →
Make the next step clear when a chatbot cannot finish a request.
Best customer-support chatbot solutions in 2026 →
Compare Intercom Fin, Tidio and a transparent FAQ widget. Learn when AI answers, human handoff and published documentation matter.
Glossary
Glossary →
Definitions to understand the terms used in our guides.
Knowledge source →
An approved document or page used as the factual basis for an answer.
Fallback →
The response shown when the bot cannot provide an appropriate supported answer.
Handoff →
The defined next step that moves a request to a person or support channel.
Conversation scope →
The topics and actions the bot is explicitly intended to handle.
Review owner →
The person responsible for checking and updating a particular answer or topic.
Free tools
Make the chatbot’s job clear before launch →
Use the questions and guides to prepare a knowledge base, a realistic test set and a workable human handoff.
Chatbot answer review workload →
Estimate one review pass using your question count and your own time allowance per answer.
Legal
Terms of service →
FAQ Taller: Terms of service.
Privacy policy →
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Cookies →
FAQ Taller: Cookies.
Cancellation & refunds →
FAQ Taller: Cancellation & refunds.